Welcome to the Birch Dental website (www.birch-dental.com). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these Terms, please do not use this Website.

1. Website Purpose

This Website is intended to provide general information about Birch Dental, our dental services, office locations, providers, and patient resources.

The information on this Website is provided for educational and informational purposes only and should not be considered medical or dental advice. Visiting this Website does not establish a dentist-patient relationship.

2. No Medical or Dental Advice

Content found on this Website is not intended to replace professional dental evaluation, diagnosis, or treatment.

Always seek the advice of your dentist or another qualified healthcare provider regarding any dental concerns. Never disregard professional advice or delay seeking treatment because of information found on this Website.

3. Emergency Care

This Website is not monitored for dental emergencies.

If you are experiencing severe pain, swelling, uncontrolled bleeding, trauma, difficulty breathing, or another medical emergency, call 911 or visit your nearest emergency department immediately.

If you are experiencing a dental emergency during business hours, please contact our office directly by telephone.

4. Appointment Requests

Appointment requests submitted through this Website are requests only and do not guarantee a scheduled appointment.

Your appointment is not confirmed until you receive confirmation from a member of our office.

We reserve the right to reschedule appointments when necessary.

5. Insurance Information

Insurance information provided on this Website is intended as general guidance only.

Insurance plans, benefits, eligibility, deductibles, co-payments, and coverage may change without notice. Patients remain responsible for understanding their individual insurance benefits and for all charges not covered by insurance.

Verification of benefits is not a guarantee of payment by your insurance company.

6. Payment Responsibility

Patients are responsible for payment of all services provided.

Estimated treatment costs are provided as a courtesy and may change based on clinical findings, insurance determinations, or modifications to the treatment plan.

Payment is expected according to the financial policies of Birch Dental.

7. Intellectual Property

All Website content, including text, photographs, graphics, logos, videos, icons, design elements, and other materials, are the property of Birch Dental unless otherwise noted.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

8. Acceptable Use

You agree not to:

  • Use this Website for unlawful purposes.
  • Attempt to gain unauthorized access to Website systems.
  • Introduce viruses, malware, or malicious software.
  • Disrupt or interfere with Website functionality.
  • Submit false or misleading information through Website forms.

9. Third-Party Links

This Website may contain links to third-party websites for your convenience.

Birch Dental is not responsible for the content, security, privacy practices, or accuracy of information provided on third-party websites.

Accessing third-party websites is at your own risk.

10. Privacy

Your use of this Website is also governed by our Privacy Policy.

Information submitted through contact forms or appointment requests is handled according to our Privacy Policy and applicable federal and state privacy laws.

Please do not send confidential health information through unsecured online forms unless specifically instructed to do so.

11. Text Messages and Email Communications

By providing your telephone number or email address, you consent to receive communications from Birch Dental regarding:

  • Appointment confirmations
  • Appointment reminders
  • Follow-up care
  • Billing notifications
  • Office announcements
  • Requested information

Message and data rates may apply.

You may opt out of text messaging at any time by following the instructions provided in the message or by contacting our office.

Marketing communications will only be sent where permitted by law and with any required consent.

12. Patient Portal

If our Website provides access to a patient portal, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify Birch Dental immediately if you believe your account has been compromised.

13. Website Availability

We strive to keep this Website available and accurate; however, we do not guarantee uninterrupted access or that all information will always be current, complete, or error-free.

We reserve the right to modify, suspend, or discontinue any portion of the Website without notice.

14. Limitation of Liability

To the fullest extent permitted by law, Birch Dental shall not be liable for any damages arising from:

  • Use of this Website
  • Inability to access the Website
  • Reliance on Website information
  • Technical errors
  • Website interruptions
  • Viruses or malicious software beyond our reasonable control

15. Disclaimer of Warranties

This Website is provided on an “as is” and “as available” basis.

Birch Dental makes no warranties regarding the accuracy, reliability, or availability of Website content.

16. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Illinois without regard to conflict of law principles.

Any disputes arising from the use of this Website shall be resolved in the appropriate state or federal courts located in Illinois.

17. Changes to These Terms

Birch Dental may update these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon posting to this Website.

Your continued use of the Website constitutes acceptance of any updated Terms.

18. Contact Us

If you have questions regarding these Terms and Conditions, please contact us through the information provided on our Contact page.

Thank you for visiting Birch Dental. We appreciate the opportunity to care for your oral health.